Nearly everybody has, at some time or another, experienced the loss of a loved one. Many have also been in the position to comfort a friend at the loss of someone dear to them. In either case, sympathy words are exchanged. The perennial problem is, of course, that in times of grief, it may be difficult to find the right words. It may in fact be difficult to physically say them at all. However, it's important to express your sympathy to your friend or loved one.